|
How does it work to order a new
prescription?
How does it work for refill
orders?
Is a prescription required?
How much medication can I
buy?
How long will my order take
to process?
What can slow down the process
of my order?
Are all drugs available?
Will you accept my insurance?
What is the difference between
generic drugs and brand name drugs?
What is your privacy policy
regarding my personal information?
Q:
How does it work
to order a new
prescription?
A: To order your
medications from us, we will need a completed order
form completed with credit card information and signed
by you. We will also need a copy of your original prescription.
This can be faxed to us or mailed to us. For step-by-step
information on how to order for the first time, click
here
Back
to top
Q:
How does it work
for refill orders?
A: To
order refills,
click on login
and use your
name and password
to view your
account history.
Beside every
order is a refill
option. If you
do not have your
information online
with us, all
you need to do
is call us at
1-866-683-4226
(toll free).
Monday to Friday
9AM to 5 PM Pacific
Standard Time.
No other information
is needed unless
there has been
a change in your
address, health
condition, in
the strengths
or quantities
of the medications
you are taking,
or in the method
of payment. Once
a prescription
has expired,
it will be necessary
to provide a
copy of the new
prescription
issued by your
doctor.
Back
to top
Q:
Is a prescription
required?
A: Yes.
Just like your local pharmacy, we require a valid prescription
from your physician licensed to practice in your area
of residence. The prescription should be faxed along
with your order form.
Back
to top
Q:
How much medication
can I buy?
A: Due
to regulations
we are able to ship a maximum
of 3 months worth
of medication
for personal
use. If
your physician
writes a prescription
for more than
3 months supply,
then we can fill
those refills
as they come
due.
Back
to top
Q:
How long will
my order take
to process?
A: Your first order with Canadapharmacystore.com can take up to 3 weeks (15 working days) to process once we have received your completed Order
Form and valid prescription. Allow up to 1 week
for shipping. Refill orders may be processed sooner,
but please allow 3 weeks to ensure you receive your
medications when required.
Back
to top
Q:
What can slow
down the process
of my order?
A: At Canadapharmacystore.com, our goal is to get your medications processed within 1 week, plus shipping time. Sometimes, this process can be slowed down slightly if:
A) There
are delays
in receiving
a copy of
the prescription
from you
or your
doctor,
and we have
to contact
your doctor
or pharmacy
to get a
copy of
the prescription.
B) The Order Form is inaccurate or incomplete. Your
order will be processed faster if you complete and
fax the Patient Information Form as soon as possible.
Back
to top
Q:
Are all drugs
available?
A: Not all drugs available
for purchase. For instance, we cannot ship any narcotic
or controlled substance. A large majority of medications
are available, more than 2500 different drugs.
Back
to top
Q:
Will you accept my insurance?
A: You
will be given a receipt so that you can file an insurance
claim with your insurance provider. Please check with
your insurance provider prior to ordering to ensure
your purchase will be covered.
Back
to top
Q:
What is the difference between generic drugs and brand
name drugs?
A: A generic drug is a medication
for which the manufacturer's patent protection has lapsed.
As a result of this, other manufacturers are allowed
to produce and sell the exact medication at a lower
more competitive price. The generic drug is an equivalent
medication as the original brand name drug, simply manufactured
by another company. Due to strict regulations on the
generic drug industry, these drugs must provide the
same therapeutic effect as the brand name drug.
Back
to top
Q:
What is your privacy policy regarding my personal information?
A: Canada pharmacy store.com and its affiliated Canadian pharmacy maintain the highest professional standards regarding the confidentiality of patient information.To access our full privacy policy, click
here
Back
to top
|
